Selling to keep job - Sales Representative Zillow Employee Review

2.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Good benefits - work from home - quick sales process, lots of one call closes

Cons

- Monthly quotas that can change at any time - Three strike rule, if you miss quota three times you are terminated.. you will find yourself selling to keep your job, instead of selling to keep your job - Prospects are cannibalized by being called multiple times by multiple different reps. - Difficult to find good prospects that haven’t been called by someone else within last week or so - New sales leadership is trying to re-invent the wheel

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Zillow Response
1y
We’re truly sorry to hear that your experience is not meeting your expectations. We are committed to fostering a supportive environment, and your feedback highlights areas where we can improve. We appreciate your honesty and would love the opportunity to discuss your experience further. Please reach out to us at careers@zillowgroup.com so we can learn more.

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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