Great autonomy, great benefits. Working for this brand in the market is great. Product is strong and viable.
Cons
Account shifts are difficult for the clients, as well as the rep. it appears that management is still trying to decide if virtual sales team is part of the future. Long selling cycle.
Zillow Response
10y
Thank you for taking the time to write this review. I can definitely appreciate your perspective on how best to build lasting relationships that add huge value to our clients in the multi-family industry. I want to reassure you that we have no plans to do away with any high performing area of our sales team, virtual or otherwise. Please always feel free to reach out to me directly to discuss, it would be great to connect!
Thanks.
Michael Sherman
Zillow Group Rentals
Explore other reviews about Zillow
5.0
2 May 2026
Anonymous intern
Former intern
Recommend
CEO approval
Business outlook
Pros
Very collaborative team, encouraging team members and managers. Great experience overall.
Cons
Because most people work remote, sometimes it can be hard to meet immediately to chat.
Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall.
We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.
2
Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales.
We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.