Like another reviewer stated - dysfunctional and poor management - Pizza Delivery Driver Zillow Employee Review

1.0
5 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Benefits are good, and you'll need them for the therapy required to keep your sanity.

Cons

The worst and most manipulative manager of my career was here. Lead of our org had generally no direction. So many people were terrible when it came to resolving issues. Seattle freeze but in the workplace. Say one thing to you, and another thing to someone else. The business acts like they are inclusive but don't really understand how that extends beyond being race and LGBTQ friendly. Congrats - but how do you actually treat your people in the day to day? It is completely unsurprising to see the ZO business collapse given how this company is run. No centralized planning. No processes. No infrastructure. No thinking about downstream effects, or long term planning. Nobody takes responsibility for their own part in situations. Zero people complete tasks on time. People who commit to doing something will often not do it, or do the opposite, without communication to the team. It felt like chaos all the time, and constantly putting out fires. Got hired to do one job, then my role turned out to be something different, got shifted around no less than 3 times, a couple re-orgs, management change and then was surprised at how difficult it was to navigate remotely - all the first year. Senior leaders verbally attack people, have unrealistic expectations, name call, refuse to work as a team - and are allowed to stay on board. Pretend to be on your side, then twist what you say and use it against you later. The most toxic organization I've ever been a part of. My mental health seriously deteriorated over the course of my time here. I've never been treated that poorly in a job, ever. RUN FAR, FAR AWAY.

Explore other reviews about Zillow

5.0
2 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

avatar
Zillow Response
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
See reviews by: Helpful|Rating|Date|All