Good company when you have the right manager - Anonymous employee Zillow Employee Review

3.0
22 Jan 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good culture, Team environment with alot of smart people around you,

Cons

Poor middle management and hiring practices

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Zillow Response
6y
Thanks for the feedback and glad you like the culture and the smart people. Regarding promotion from within, doing so continues to be a primary mode of filling our open roles. At our larger scale now, it is true that we must recruit externally in larger numbers than before, but this doesn't mean that the probability that a role will be filled by an internal candidate has declined. Regarding the long-term opportunities for Irvine team members, two of our most senior executives overseeing our data operations (which are central to Zillow) are in Irvine so I'd argue one can go pretty far in that office. Regarding your experience with middle managers, would definitely be open to more specific feedback if you'd like to reach out to me directly. Thank you again for taking the time to share such specific feedback here. -Stan stan@zillowgroup.com

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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