A company that cares about its employees and is not afraid to change - Software Development Engineer Zillow Employee Review

5.0
23 Oct 2019
Recommend
CEO approval
Business outlook

Pros

1. Awesome office, benefits, and perks - 401k match - med insurance w/ yearly allowance - WFH - Health allowance - discretionary time off [unlimited vacay as long as approved] - tech vending machine, monthly catered lunch - Zillow tower is beautiful - etc, just to name a few 2. Great work life balance Work hours are flexible as long as you do your duty You can do 6-3 days, come in at 9:30 for stand up and leave at 3 PM if you need to 3. Ease of changing teams Company acknowledges people want new challenges and even provides guidance on how to do so successfully. People periodically move around different teams. 4. Great mission and attractive product Zillow Offers is at the forefront of transforming the real estate Overall, the company is in the process of changing this mid-large size company into a huge enterprise centered around all things Real Estate. No longer just a media company, but going into finance and buy/sell-ling homes with Zillow Home Loans and Zillow Offers -- all things Real Estate

Cons

Company is going through a lot of changes trying to be at the forefront of all the change 1. Suddenly hired thousands of people in Seattle office, which is causing a bit of friction among people 2. Market is yet to be convinced and our stock prices are dropping 3. Budget cuts are happening for things like holiday parties 3. Some experienced engineers are leaving due to compensation not being as high as they anticipated

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Zillow Response
6y
Thank you for sharing your detailed feedback. We are going through a lot of exciting changes with our business and we do realize that the pace of change can be challenging. I am glad you called out the more frequent Q&A sessions we are doing to help answer more questions and give updates. I think you might have overestimated the number of people we have recently hired in Seattle, but you are right that we are going through some serious growth and that too can be challenging. Our business is shifting to a different model which is driving some more careful expense planning and that can have some impact, so if you see us putting more scrutiny around spending, that is why. We will have some fun holiday celebration, just with a bit more scaled back from the larger events we have had in the past. Again, thank you for your feedback and please feel free to reach out to me if you want to talk directly about anything that is on your mind. -David

Explore other reviews about Zillow

5.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The posts about AWS culture infiltrating Zillow must be pretty team or person specific, as I've seen nothing but leaders who really care about their teams and the business. Middle managers can often drag down morale and culture - and working remote makes that hard to see/fix. But generally, the culture and support at Zillow is WAY better than any other tech company I've worked at (or heard about from friends). Fully remote with decent benefits and people who generally care about each other is fantastic (and hard to find in today's market). For those complaining about bad culture - I'd suggest you look at another role in another org, you might be pleasantly surprised the ZG people first culture is still strong.

Cons

Fully remote makes it hard to get the right visibility and promotions and ratings are unfortunately tied to whether senior leaders see your work and know who you are. You have to make an effort to be "seen" and that's hard to do remote. The news cycle is noisy with lawsuits, but I think a lot of that is because we're a big name with a big target on our back. A judge just ruled in Zillow's favor, against Compass.

2
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Zillow Response
3mo
Thank you for taking the time to share your review. It’s great to hear that leadership support, flexibility, and a people-first culture have stood out in your experience. We also recognize that visibility and growth can feel different in a remote environment, and feedback like this helps highlight where continued focus and clarity matter. We appreciate you sharing your perspective.
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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