Retail Dictatorship - Anonymous employee Zara Employee Review

1.0
6 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Love the Zara aesthetic, but that's where it stops. Happy to shop there, not to work. Decent pay

Cons

-Poorly organised management -Most managers are passive aggressive or just damn right rude - they treat employees with little respect, you are treated more as a commodity than a person. Little appreciation from managers. They seem to care more about sale targets and the latest clothing items of the week. -Rotas are chopped and changed even the day before - without anyone giving you notice. You are expected just to be aware of your change in shifts -Extremely inflexible and draining. Often you will get given shifts that don't match with your availability. I wouldn't recommend this job for a full-time student. Before you know it, it will take over your life and you WILL feel unhappy. i.e. your contract will be minimum 16 hours a week, but you will be given 20+ hours a week. Don't even think about booking time off/Christmas off without a resistance from managers -Don't expect to finish on time. You will be expected to finished 1-3 hours over your shift. No negotiation. No prior notification. Due to working extra hours on a shift you will not have the appropriate breaks due to you = slave labour -At least 3-4 people quit every week since store opening. Self explanatory. The store will continue to have a high-turnover because working conditions are terrible. Most people carry on at the store for the money besides that, staff clearly don't enjoy being there.

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There aren’t many pros, pretty chill coworkers I suppose

Cons

Managment is a mess, filled with people who really don’t know what they’re doing and they have empolyees who’s sole purpose is being on their phones and not working, the “GM” is a wreck and doesn’t know how to properly soeak to people as she believes she’s above everyone, and regional isn’t much better

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