Horrible Management, Good Sales team, Extremely Demanding Job - Sales Associate Zara Employee Review

1.0
7 Jan 2014
Recommend
CEO approval
Business outlook

Pros

-Good relationships with co-workers -exposed to the latest styles trends

Cons

1. Minimum wage pay with commissions 2. Definitely OVERWORKS employees: during store opening, there were 2 instances where girls fainted in the store during the 12 hour work shifts that everyone had. The store's temperature was unbearably hot and the music was blasting too loud (for 12 hours straight during 3 days). HR handled the situation and claimed that the girl just needed to "eat"... 3. Some Managers and "Responsibles" are extremely inadequate in terms of customer service and also in the way that employees are treated (managers are often times rude and inconsiderate) 4. The bag check policy: all employees are checked by managers every time they leave/enter the store for theft and loss prevention purposes... Sometimes employees will have to wait/waste 10 minutes of their break time just to wait/find a manager to perform a bag check. Many instances where managers would make employees open all the pockets in all the bags and on coats to check, some like to pull your bag and touch your bag while checking, extremely rude and unprofessional when done in front a line-up of customers.

Explore other reviews about Zara

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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