1y
Hi - it's Sairah here. Thank you for taking the time to share such a detailed and thoughtful review. I’m glad to hear that you’ve experienced the strength of our teams, the support people give each other, and the pride that comes from working at Wolff Olins. It’s wonderful to know that our name and our work continue to open doors for people, and that the culture of care and collaboration is still felt (and lunch is good too!).
That said, I hear your concerns loud and clear, and I want to acknowledge how tough things have been recently. The current economic environment, the resulting uncertainty in our industry and the impact of layoffs everywhere are all very real and have affected us in different ways.
You can be sure that I take your points about management, communication, and morale very seriously. These are not the experiences I want anyone to have, and while it’s clear we have work to do, I also feel we're on the right track, gaining momentum and that more positive times are ahead. Our clients are great, our work is great, and our people are great - we have the most brilliant ingredients to get back to our best very quickly.
Regarding gossip, lack of transparency, and a feeling of being undervalued or unsupported - this isn't what any of us want, and it's not what we're about. With the help of our local leadership team, each will be addressed.
I know recent changes have been unsettling, and there's an awful lot more in your feedback that I'd love to talk about - let's pick that up internally. Thank you for your honesty and for caring enough to share in the meantime. And do drop me a line privately if you'd like to, or reach out to Jill or your community lead, so we can keep moving things forward together.