Honest Review - Senior Customer Service Specialist Wix Employee Review

3.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The people are great in Dublin and keep you in the company. Good entry role into tech, with strong work life balance.

Cons

There is very little growth opportunity within the company, a visible decline over the last 3 years outside of the odd TL or management position that pop up. Burnout can be seen and felt due to this. All other growth opportunities are being heavily delegated to Wix other offices, not Dublin. Compensation i.e. salary increase or additional stock allocation are next to unheard of and overdue for the majority of hard working staff. Prolonged pay freezes due to reported lack of budgets have been used an excuse for to this despite the company making record breaking figures across company published quarterly reviews.

Explore other reviews about Wix

5.0
21 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Incredible culture.

Cons

HQ outside the US, which limits career projections.

3.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is sold for some roles

Cons

Very cut throat work environment

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