Frustrating - CSM Walmart Employee Review

3.0
9 Dec 2010
Recommend
CEO approval
Business outlook

Pros

Having worked for years at Walmart in 4 different stores I can say the following apply in general for all 4 places. Awesome people, most associates are incredible steady job as worlds largest retailer not going under any time soon no overtime permitted except during inventory and Christmas periods must have at least 1 day off per week company hires handicappable individuals the home office has set up an incredible infrastructure to insure proper running of stores and distribution centers Training is very good when it is done how it is supposed to be done.

Cons

One raise per year capped at .60 but you will not be able to get that because the criteria for it is to high so the most you can get is .40.I received four excels on my eval but still only got .40 Almost makes you want to find another job just to get a raise! Depressing to know it will take 10 years to make $4.00 more than you do right now. The incredible infrastructure is not followed and the stores hide this from home office as long as on paper it looks like they are following procedures it is all good. Favoritism is rampant it is like there are two walmarts in the building those that can, have, and do and those that cant and do not have.The same people get promoted, the same people go to the outside christmas party every year, the same people get sent to outside events for associates. It can be difficult if your the only csm in the building to respond to the cashier needs, customer needs, run register, push carts, exchange propane tanks, answer phone calls, site to store and watch other depts like jewelry when they go on break and all of that isnt in a shift its in an hour! To few associates in the building under the new system not able to get everything done and provide serious customer service.

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5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is solid.

Cons

Slow promotion schedule no matter performance

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Walmart Response
1mo
We are so grateful you are a part of the Walmart team and thankful for this review.
5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

347
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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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