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      Walmart

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      Walmart reviews

      WORKING FOR WALMART ECOMMERCE - Customer Service Representative (CSR) Remote Walmart Employee Review

      1.0
      9 Jan 2022
      Customer service representative (csr) remote
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked from home. Equipment was provided. Team leads were positive but had so many additional duties, hard to have regular team meetings

      Cons

      New hires started out at higher wage & better shift. One shift bid in 18 months. System issues and error messages & time consuming processes but expected to resolve all customers issues with very little after call time. Only one raise per year -impossible to get anything above a meets. Fast food pays better.

      Explore other reviews about Walmart

      5.0
      10 Jun 2026
      Na
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place and great people

      Cons

      There are no cons here

      avatar
      Walmart Response
      3w
      Thank you so much for taking time to share this review. We appreciate you.
      5.0
      2 Jun 2015
      Assistant store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

      Cons

      Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

      347
      avatar
      Walmart Response
      4y
      Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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