3.0
18 Jul 2010
Former employee
Mechanicsburg, PA
Recommend
CEO approval
Business outlook
Pros
Pay is reasonable if you live nearby. Co-workers mostly very nice. Company policies seem fair. Almost all customer service managers work really hard to help you do your job. Management speaks to employees in respectful manner--even if topic is negative. Ample breaks provided.
Cons
When you manage to maintain a pleasant professional attitude with customers but have to observe others employees be unpleasant without consequences. Irregular hours and difficulty arranging ahead of time for needed time off or switching hours.
