Support Specialist - MasterCard Customer Service Representative II WEX Employee Review

2.0
8 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Great pay, with excellent benefits and bonuses. The people are friendly and the atmosphere is fun. This company is also very active in the community including fundraising and charity work.

Cons

Favoritism and power trips happen often. Easy to get lost in the crowd and not be recognized for true efforts. Can be hard to get a promotion and they will downsize and throw more work at you if you are lucky to still be there.

Explore other reviews about WEX

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO, 401k match, remote work, the people.

Cons

Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

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