Dishonest Employee Relations Leadership - Solutions Architect Visa Inc. Employee Review

1.0
22 Jan 2024
Recommend
CEO approval
Business outlook

Pros

1.) Clean, quiet, comfortable work environment 2.) "Nice" people and leadership 3.) Autonomy (at least, in my role) 4.) Interesting problems to solve

Cons

1.) Dishonest leadership, dishonest ER / HR 2.) SECURITY HOLE! My former immediate supervisor uses a non-corporate WhatsApp account, for communication between international offices / engineering teams, instead of the communications / conferencing tools Visa licenses and provides. I'm fairly certain there is neither corporate oversight, nor even permissions provided, to do so. 3.) A spaghetti nightmare of websites / webapps and navigation, for everything from access requests, internal tooling, software, service requests, to employee benefits. Absolutely the most expansive and least-well organzed of anywhere I've worked, over my nearly 20-year career. 4.) (Minor) fewer extras / amenities than what other tech orgs offer. The start of my short tenure at Visa was good, but ended horribly, in a way endemic to the tech industry's false narrative of diversity, inclusivity, empathy, and transparency. Unfortunately, my time with Visa was interrupted by a prison gang who targeted me, and my home, for harassment, stalking, and, at one point, attempted abduction, for nearly four weeks. This occurred day and night (and I have both still and video evidence, as well as police reports). This also, of course, impacted my productivity, as my safety and well-being were being threatened, and I safeguarded myself. Unfortunately, also, it brought out some ugly true colors, methinks, of Visa, as an employer and as a culture - at least in technology. During this time of harassment, Visa Employee Relations (ER / HR) placed me on administrative leave and subjected me to two psychiatric evaluations, which Visa ER leadership stated were being conducted so Visa could best support my situation, esp. given I have both pre-existing high-functioning autism and PTSD. Visa Employee Relations Leadership lied the entire way. It was made clear, by both psychiatrists, that the intent was, actually, to determine my suitability for continued employment. Empathy and transparency fail. Honesty fail. Ultimately, there was no feedback provided, nor result declared, regarding these psych evals, nor were they used as reasoning toward my termination. Not surprising, considering what was happening to me WAS REALLY HAPPENING. I have requested the documented results of my exams, from the psychiatrists, only to be ignored. Likely, this is tangential to why such results weren't considered in my termination. Likely, there was nothing there to suggest I was unsuitable. This falls under HIPAA, so, denying me access to my records is illegal. While my severance payout was OK, their initial severance contract was, essentially, a "hush" contract, which would have nullified my rights to speak or write of any of what is here, the contents of the contract, or, even, the contract itself. This would also apply to my family, as the initial language also bound them. However, the Nation Labor Relations Board had already set a legal precedent, by declaring, via court ruling, in Feb 2023, that EMPLOYERS CANNOT FORCE EMPLOYEES TO SIGN AWAY THEIR RIGHTS FOR A SEVERANCE PAYOUT. That last bit is in all caps, as other employees should probably make note. Per the above, Visa was forced to heavily modify the contract, being forced to remove large portions of its text, and reword others. Otherwise, I wouldn't be legally permitted to write this review!

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5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay for the experience

Cons

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4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, fairly stable company. Generally not as high burn as technology. It is a “fine” place to work.

Cons

Pretty political and going through major organizational design where you can’t get promoted unless someone quits or gets fired. No real upward career path past the Director level. Everything moving to low cost locations and flattening, talent is slightly above middle of the pack.

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