Misuse of Power is a Serious Ethical Violation - Anonymous employee Visa Inc. Employee Review

1.0
13 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong brand Fair compensation Good benefits Amazing Team Members

Cons

Extremely Toxic Work Environment Working at Visa has been the worst experience of my career. Perhaps it would be a better experience on a different team, however, I've heard across the board that Visa employs very poor managers. I honestly don't know how my manager still has a job. More than half our team has turned over in under a year and there is a clear pattern of abuse on our team. HR has stepped in to help, but no changes have been made. Colleagues continue to leave - even at the expense of paying back relocation costs to get away from the situation - and those of us left are just suffering through. This would not fly at any other company I have worked for. Misuse of power is a serious ethical violation, not to mention the business case of nonexistent morale, low productivity and the cost of turning over so many employees. It is not sustainable to work in such a toxic environment for a sustained period of time without some kind of damage. Visa is losing a lot of talent due to this situation.

Explore other reviews about Visa Inc.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Agile for its size and age

Cons

Difficult industry to navigate. New competition.

2.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work-life balance, strong 401(k) match, and generally good benefits. There are smart, hardworking people across the company from all walks of life, and the Visa name still carries weight on a resume.

Cons

The work-life balance comes with a tradeoff: innovation moves at a glacial pace. In my experience, Visa was a highly political organization where visibility and relationships often mattered more than performance. Career growth felt slow, especially for high-performing mid-career employees looking to expand their scope or take ownership. There was constant organizational churn. In two years, I had three managers and made it through multiple reorgs, but our entire team lived in constant fear of ongoing layoffs. Layoffs and restructuring felt far more common than leadership acknowledged, which created a disconnect between company messaging and employee reality. The lack of trust for executive leadership is readily apparent across all internal channels. My org was not particularly valued, compensation lagged the market, and the return-to-office rollout was/continues to be handled poorly and rigidly. If you're looking for stability, predictable work, and reasonable hours, Visa can be a good fit. If you're a high performer looking for speed, creativity, ownership, and growth, there are better places to spend your time (and your paycheck will probably be higher).

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