Virgin Media Business is a toxic environment - Middle Manager Virgin Media Employee Review

1.0
1 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Another review summed it up perfectly, getting paid while you try to escape the misery of what this place has become. It used to be bearable but that has long passed. I suppose a "pro" is that the Senior Leadership Team have finally woken up to the fact, but only after a significant number of the middle management grade 5s left in a short time.

Cons

Waking up to the disengagement of their middle managers has resulted in an increase in the patronising and misjudged "engagement" calls etc. Senior management talk the talk about "agility", "being nimble", and "empowerment" but they have no clue what those things mean. They have no interest in people doing a job satisfactorily, only a very dated macho "JFDI" attitude, followed by finger pointing and blame. Rubbish salary increases, equally rubbish bonus scheme.

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5.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Supportive environment Managers are very helpful Friendly staff

Cons

repetitive work can be a bit hectic as well

3.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Nice coworkers , managers and shift flexibility is nice.

Cons

The hourly wage is low and there are no benefits.

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