Failures in all levels of leadership - Technical Support Representative Verint Employee Review

1.0
22 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Compensation is usually just above average. Benefits on par with industry.

Cons

Staffing is well below what is needed. They sell support contracts and then fail to staff to provide that support. Not all equals are equal between the support teams. Will take advantage of situations to reduce the compensation to employees such as cancelling bonus/pay increases based on annual performance. Company is splitting due to short sighted focus on specific aspects on the financial sheets.

Explore other reviews about Verint

5.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great environment and supportive management team. The company provides spaces for diverse backgrounds to be heard and supported.

Cons

Benefits and poor 401k match

1
avatar
Verint Response
9mo
We appreciate your review. Thanks to dedicated Verinteers like you, we have proudly earned the ‘Great Place to Work’ certification in 15 countries. We remain committed to making Verint the employer of choice by listening and learning about areas where we can improve and grow. Once again, thank you for your review.
4.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Verint is a good place to work because of the flexibility of remote work and get exposure to a new technologies. The company is quick to adopt and implement new tools, so things are always evolving and there are plenty of opportunities to learn. The people are supportive, and it's a great environment to learn and grow.

Cons

Compensation level is below market average.

avatar
Verint Response
1d
Thank you for taking the time to share your feedback and for your long-standing contributions to the organization, we truly value your continued commitment. We’re pleased to hear you’ve found flexibility, learning opportunities, and a supportive environment in your experience. We recognize that compensation remains an important consideration and is something we continue to evaluate as part of our broader efforts to support and retain our employees. Thank you again for your perspective.
See reviews by: Helpful|Rating|Date|All