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Utica National Insurance Group

Engaged employer

Poor management, TERRIBLE place to work - Anonymous employee Utica National Insurance Group Employee Review

1.0
11 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really can't think of anything other than collecting a paycheck.

Cons

The management team in home office is completely incompetent. They make terrible decision after terrible decision and are completely out of touch with what is going on in the rest of the insurance market. The one and only time I have ever laid eyes on the CEO (in 2.5 years of working here) was when he "swung" by the Atlanta office on his way to Bike Week in Daytona (the fact that he was attending that event should say a lot). He gave a presentation about the state of the company and how if Utica had grown at the pace of the rest of the market, they would be twice the size they currently are. UH- WHA? Don't you think, as the CEO, that fact alone should have caused him to turn his motorcycle around and head back to "Uticer" NY to do something about it!? This is the level of competence you are dealing with at Utica Mutual. I think a 10th grader has better strategic and critcal thinking skills than this batch of morons. The company has been losing money for years and there is no strategic plan or vision that makes ANY sense to do anything about it. Some things you WON'T be getting if you come to Utica Mutual: - A computer built after 1999 - Updated systems (including databases, phones, laptops, etc) - A competent manager - The empowerment to do your job - A bonus - A 401K match - Team building - Free coffee in the breakroom - Affordable benefits I really cannot stress eough that this is NOT a place you want to work. Consider yourself warned.

Explore other reviews about Utica National Insurance Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, benefits and culture. Utica rewards hard work, but also offers a work life balance.

Cons

I have been here less then a year, but cannot think of any negatives.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, Manageable pending, Great benefits, Generous PTO, The interview process was efficient and straightforward, and the recruiter was extremely helpful, maintaining clear communication with me every step of the way. This company is very thoughtful in its approach to onboarding, taking the time to ensure employees are set up to succeed rather than being overwhelmed with an excessive workload. I truly feel valued here and don’t feel like just a number.

Cons

I can not list any cons.

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