Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Analyst (2) , Claims Representative (2) , Information Technology (2) , Intern (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Good work Life Balance and" ((in 11 reviews)); "Very supportive environment; coworkers were great" ((in 10 reviews)); "Benefits are good" ((in 10 reviews)); "I was hired with good pay." ((in 9 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 18 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "No training with high expectations" ((in 4 reviews)); "I received a 10 cent raise last year." ((in 4 reviews)); "Health insurance, while the plans are excellent, the price is high." ((in 3 reviews))

What are employees saying about Utica National Insurance Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group redundancy and their outlook for job security at Utica National Insurance Group in 2026.

Utica National Insurance Group Reviews

3.6

61% would recommend to a friend

(196 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (196 reviews)

Utica National Insurance Group has an employee rating of 3.6 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

196 reviews

4.0

30 Jun 2026

Enjoyable culture where contributions are valued, but challenging roles.

Analyst

Recommend

CEO approval

Business outlook

Pros

It's really enjoyable to be part of an organization where everyone knows your name. Every individual contribution counts. It's valuable and visible!

Cons

At times it can be challenging to wear multiple hats in order to accomplish goals on a small team.

4.0

24 Jun 2026

Great remote work and leadership, but concerns about direction

Claims adjuster

Recommend

CEO approval

Business outlook

Pros

Fully remote, great direct leadership, decent work life balance.

Cons

Senior claims leadership not taking the company in the best direction.

5.0

23 Jun 2026

Great leadership and benefits with good work-life balance

Field sales representative

Recommend

CEO approval

Business outlook

Pros

Great leadership, benefits and culture. Utica rewards hard work, but also offers a work life balance.

Cons

I have been here less then a year, but cannot think of any negatives.

Viewing 1 - 3 of 196 Reviews

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Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Field Adjuster - Connecticut (Field)

Property Claims Specialist-Homeowners (inside desk)

Property Field Adjuster - Buffalo/Western NY

Errors & Omissions Supervisor (hybrid)

New Hartford, NY

·

US$123K - US$165K /yr

(Employer provided)

View job