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User Research International

Engaged employer

Toxic workplace that breeds shatters confidence, causes drinking problems, and functions off favoritism. - User Experience Research Associate User Research International Employee Review

1.0
28 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Clients are well known reputable companies.

Cons

Incompetent management that micromanage while not having reputable backgrounds in the UX field. Partners of the firm exhibit tons of favoritism and gives the best projects to the researchers they like. Management talks to you as though you are a dog rather than a working professional. Pay significantly lower than the market rate while forcing employees to work nights and weekends.

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User Research International Response
5y
We are genuinely sorry that you are have had a negative experience working at User Research International. Thank you for taking the time to share your thoughts about URI. Our goal has always been to foster an inclusive environment and provide mentorship and opportunities for career growth, especially for those who are just starting in their careers as an associate researcher. We put a lot of emphasis on fostering open communication throughout the organization, URI Mangers, Partners and HR are available for Open Door. We hope you can bring up your concerns with anyone inside those ranks so we can address them constructively. We value the talents and the unique personhood of each member of URI. The leadership team is committed to growing and developing our team. We acknowledge that the project flow can be intense and that a fast-paced consulting environment is not for everyone. We are working on staffing solutions to ease the growing pains. We aim to provide a supportive and respectful environment. As a growing company, URI strives to maintain a positive company culture, meeting the demands of consulting work can be stressful and it's true that working at URI may not be for everyone. We are always striving to improve our employee experience and are in the process of building out our research department as well as other supporting staff and services to allow us to keep this focus as we grow. We aspire for our culture to be one of collegiality, belonging, and high performance. We strive to be fair. Thank you for offering feedback and we are going to use the feedback to continue to improve our employee’s experience and our organizational health. I hope that we can connect to address your concerns make your experience at URI a positive one.

Explore other reviews about User Research International

5.0
13 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Extremely kind co-workers Great Benefits Generous paid time off Remote Virtual meetings bring people together Excellent leadership Relaxed atmosphere Genuinely cares for employees Education expansion opportunities Open door of communication Excellent training and on boarding Welcomes questions and feedback Work life balance is encouraged Others want to see you succeed

Cons

None that I have found.

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User Research International Response
1y
Thank you for the wonderful review! We're thrilled that your experience with URI has been so positive. Your kind words truly reflect the culture we strive to build every day. Glad to know our efforts are making a difference, and your feedback inspires us to continue improving and supporting our amazing team. If you ever have more thoughts or ideas to share, we're always here to listen. Thank you again for being a valuable part of URI. We're lucky to have you on the team!
3.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Most people are friendly, collaborative, want to get on and do a good job

Cons

Cranking out the same stuff as quickly as possible, not much room for personal growth or innovation

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User Research International Response
9mo
Thank you for sharing your feedback. We know client-driven work can move quickly, and we really appreciate the dedication and teamwork our researchers bring to every project. Our goal is to keep supporting meaningful, high-quality work while maintaining a positive, collaborative culture.
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