Does User Research International pay their employees well?

According to anonymously submitted Glassdoor reviews, User Research International employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at User Research International. This rating has been stable over the past 12 months.

How satisfied are employees working at User Research International?

71% of User Research International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated User Research International 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at User Research International?

User Experience Researcher (4) , Project Lead (3) , UX Researcher (3) , Project Coordinator (2) , User Researcher (2)

What are the pros of working at User Research International according to real employee reviews?

"Leadership are good people" ((in 5 reviews)); "The benefits and perks are great for a company of User Research International's (URI) size." ((in 5 reviews)); "Excellent leadership" ((in 3 reviews)); "Excellent training and on boarding" ((in 3 reviews)); "Staff works collaboratively, highly skilled employees, cutting edge methods, commitment to quality and client service." ((in 3 reviews))

What are the cons of working at User Research International according to real employee reviews?

"Poor leadership from incompetent management, unprofessional and disrespectful" ((in 3 reviews)); "Pay is low compared to average" ((in 3 reviews))

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User Research International

User Research International Reviews

3.5

71% would recommend to a friend

(34 total reviews)

Trinh Vo Yetzer

76% approve of CEO

48% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Diversity and inclusion

3.8

Work/Life balance

3.4

Senior management

3.3

Compensation and benefits

3.2

Career opportunities

User Research International has an employee rating of 3.5 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The User Research International employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

34 reviews

3.0

11 Sept 2025

Good culture, but a sausage factory

Senior researcher

Recommend

CEO approval

Business outlook

Pros

Most people are friendly, collaborative, want to get on and do a good job

Cons

Cranking out the same stuff as quickly as possible, not much room for personal growth or innovation

User Research International Response

9mo

Thank you for sharing your feedback. We know client-driven work can move quickly, and we really appreciate the dedication and teamwork our researchers bring to every project. Our goal is to keep supporting meaningful, high-quality work while maintaining a positive, collaborative culture.

4.0

12 Feb 2025

Good for remote work

Ux researcher

Recommend

CEO approval

Business outlook

Pros

Supportive of remote workers with flexible hours, benefits are good across states, great vacation/sick pay.

Cons

Working remotely can make it difficult to connect with teammates like in person work.

User Research International Response

Thank you for the comments. We agree, our people are the best part of URI, hoping one of these days we can meet you in person.

4.0

2 Feb 2025

Stepping stone company

It operations

Recommend

CEO approval

Business outlook

Pros

very flexable work/life balance, ability to work hybrid, free medical coverage, great place to start your career

Cons

Low pay, Lack of salery increases,

User Research International Response

Thank you for taking the time to share your experience with us. We're glad to hear you appreciated the flexible work environment, hybrid option, and our healthcare benefits - we know how important those are for work/life balance. Wishing you continued success in your career, and thank you for being a part of the URI team!

Viewing 1 - 3 of 34 Reviews

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Reviews by job title

Good culture, but a sausage factory

Good for remote work

Stepping stone company

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