Pros
True emphasis on sustainable growth - operating ethically will deliver improved sales Outstanding people and collaborative culture Genuine work/life balance achieved for most employees Wonderful brands that really do improve consumers' lives Good pay, based on good performance Still massive opportunities to grow in new markets and win share through innovation
Cons
Decision-making can be painfully slow - driven by consensus culture and obsession with keeping everyone happy and informed Product performance is not necessarily as good as competitors in some areas (laundry, some foods) and some ranges have become too flabby and indistinct Extraordinarily hierarchical - like the colonial civil service in some respects Not a business for mercurial minds and instinctive, creative spirits