Customer Service Analyst - Customer Service Analyst Unilever Employee Review

3.0
5 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Great office in Shelton, CT. , free ice cream, 2 days work from home, sit/stand desks, great benefits, great BRGs, great people to work with.

Cons

Very political. Hard to move up unless you have management supporting you. Stay away from the Drug team. Worst management ever. Team members are pitted against one another and encouraged to snitch about other team members' mistake and shortcomings (instead of helping them) to get better ratings. Terrible training.

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Unilever Response
8y
Hi. Thank you for taking the time to review your previous role here at Unilever. We really do appreciate the feedback, especially around your colleagues and and the team environment. We'll pass all of your points on to the respective teams. We hope your current role is proving successful and wish you all the best.

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CEO approval
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Cons

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Recommend
CEO approval
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Pros

Working at Unilever in Raeford offers strong overall benefits, including good pay for the area, solid health insurance, retirement options, and additional perks like tuition assistance and employee discounts. The company provides a stable work environment as a large global organization, with opportunities for career growth and skill development in a modern, well-maintained facility. Employees often highlight the team-oriented culture, supportive coworkers, and clean, safety-focused workplace. Overall, it’s considered a reliable employer with good work-life balance and long-term career potential.

Cons

Working there can involve long hours and rotating shifts, including nights and weekends, which can make work-life balance harder depending on your role. The job can also be physically demanding, especially in production or warehouse positions, requiring standing for long periods and repetitive tasks. Because it’s a large corporation, there can be strict policies, less flexibility, and slower decision-making. Additionally, while growth opportunities exist, advancement can sometimes feel competitive or slow without the right connections or timing.

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