Used to be better - Shady Layoffs - Customer Service Representative Unbounce Employee Review

1.0
21 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Smart & Interesting Colleagues, Good benefits (before they stripped them), Good Autonomy (before all the middle management started). I learned a lot here and I am grateful for that.

Cons

The company got bought out by investors in 2020/2021, and it went from one of the best jobs I've ever had to another run of the mill CS slugfest. HR Nightmare, Relentless Middle Management, Corporate Double Talk, etc... Ended up getting the boot in a round of layoffs about 3 months before what was supposed to be my paid Sabbatical month (meant to be a thank you for 5 years of working there), a benefit which was soon after dissolved entirely... Overall, the company had it's heyday and is now a sinking ship... If you're searching for a job and have another option, do yourself a favour... Bounce!

Explore other reviews about Unbounce

5.0
4 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management team, positive and ultra competent crew, amazing new digs (not open space galore), willingness to constantly improve, genuine desire for work/life balance... the list goes on and on... It really is just the best place to work in Van.

Cons

Self-introspecting, exploring and experimenting are all necessary in a growing company, but also have downsides in the form of unclear directions and wasted efforts.

6
2.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For a while this was a great company to work for

Cons

Things started to go downhill around the time of acquisition

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