Facts about working for Ulta - Salon Manager Ulta Beauty Employee Review

1.0
29 Nov 2009
Recommend
CEO approval
Business outlook

Pros

They give a store discount.

Cons

Working for Ulta as a Salon Manager was difficult under the best circunstances. The company doesn't understand the relationship between the client and the stylist, and therefore provides no privacy between the actual store and the client in the salon. The atmosphere is a very well made Great Clips, but with very high prices. Clients don't tend to return because they don't connect with their stylists. They provide no receptionists and no waiting area. As the salon manager, you are held to a weekly quota of services, plus a week's worth of paperwork. If you try to offer any suggestions as to why this set up isn't working, you are branded as no being a "team player". It is all work and no reward. The salary is low- 34,000, and they find every reason they can not to give you a raise. I have nearly 30 years of experience as a hairdresser behind the chair, and I have owned my own salon and this company ground me right down in a litle more than 2 years. Their expectations are unresonable. I don't know who is advising them for running their salons, but I think I'd switch.

Explore other reviews about Ulta Beauty

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone at my store is amazing, no drama

Cons

Heard other stores can be rough

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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