Community Support-Outsourced our jobs! - Community Support Specialist Uber Employee Review

Many of us were very excited to get in on what we were told was a ground floor opportunity with a growing technology based company. How disappointing to find that we were to be treated as "temps" for a long term assignment with no paid benefits, vacation, or any of the perks of a typical employee. Most of our direct managers are so wet behind the ears that they appear never to have actually managed people before and the training offered has been deplorable. Only because of the outstanding teamwork of our band of WFH employees have we been able to cobble enough information and resources together to make a much unappreciated difference at Uber. To add insult to injury, stellar co workers are let go on a regular basis to make room for the new, outsourced CSRs from the Phillipines and India who we are all well aware are being paid a small fraction of the wages we are paid, and that the cost savings is the whole reason for this very anti American move. Additionally throughout our time at Uber the responsibilities placed on us have increased and we have received the equivalent of promotions with no change in compensation.