flexible, low pay, unappreciated - Driver Uber Employee Review

2.0
14 Dec 2019
Recommend
CEO approval
Business outlook

Pros

flexibility of work schedule and where to drive

Cons

too many drivers, often short trips, low pay, almost no passengers give tips, calculates to below minimum wage, unappreciative riders, some riders rate very harshly and unfairly, most riders who rate at all rate negatively, sometimes lots of driving around with no trips for up to an hour or more, unreasonable expectations to keep a rating above 4.6 or be "fired", support is often mediocre and / or they give form letter replies that don't make sense or answer the question or issue, phone support is not local, expensive costs (gas, cleaning, car inspections, abstract, higher insurance cost, class 4 drivers licence), expensive and nitpicky drivers licence road test. Uber seems to favour the passengers far above the drivers. Uber changed the fees to a flat fee, which does not allow for traffic or extra time to get into a high volume venue (such as a hockey game or concert), so the driver has to waste time and gas on sometimes short trips and not be compensated for their extra cost and time

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5.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You get to work on your own schedule

Cons

You don't really have control of where the ride takes you for the most part

5.0
6 Jan 2016
Recommend
CEO approval
Business outlook

Pros

I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

Cons

The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

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Uber Response
10y
Great review, thank you!
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