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      USAA

      Engaged employer

      USAA reviews

      Great mission, but unhealthy culture. - Anonymous employee USAA Employee Review

      3.0
      30 Mar 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      USAA truly believes in serving its members well - and does the right things by them. The benefits are great.

      Cons

      The company embraces the concept of stretch goals - to the point of stretching to the point of breaking. In pursuit of those goals, USAA really pushes their salaried employees to work a lot of hours. 70-80 hour work weeks are common. Work-life balance is given lip-service but is not something management values.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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