Pros
USAA has beautiful facilities with a lot of amenities, include quiet rooms, multiple food shops and relax outdoor areas to work in. As well as good benefits including on site clinics, ample paid time off and a relaxed dress code.
Cons
USAA's culture is extremely toxic unless you fit into a very specific personality type and they're very unwelcoming to neurodivergent individuals as well. If you don't fit the expected personality type they'll either beat you into submission or make you so miserable that you quit on your own. Additionally they expect a toxic level of competition between employees, to the point it felt like the hunger games. Lastly they've fully embraced the unassigned open floor plan for the IT staff making focusing on a task very difficult because of the constant noise and interruptions.