Morale is gone - Manager USAA Employee Review

1.0
9 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The holiday bonus (for now), USAA is still one of the few companies that gives a holiday bonus which is 2 weeks of salary pay each December.

Cons

Employee morale is gone, thanks Wayne! The Board of Directors doesn’t care, our CEO doesn’t care, when asked about the 4 day RTO and if there’s any chance to go back to 3 days, his answer was “get use to it, or don’t.”

Explore other reviews about USAA

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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