4.0
4 Jul 2010
Current employee
Phoenix, AZ
Recommend
CEO approval
Business outlook
Pros
USAA offers employees world class benefits in a friendly working environment. The management goes out of their way to offer employees assistance during periods where personal matters get in the way of job performance. The facilities are some of the best around; there is a gym, several food options, sport courts, Dr. offices, ping pong, computers, WiFi, etc. all on site.
Cons
The major downside to working with USAA is most positions are phone jobs. This is not telemarketing, but the call centers are mostly inbound, and it makes developing a relationship with an individual difficult. Most people love USAA, but their loyalties are at the company level not with any specific employee.