heading in wrong direction - Software Engineer USAA Employee Review

2.0
10 Jul 2021
Recommend
CEO approval
Business outlook

Pros

company mission and strong culture (but this is changing). benefits (they are decreasing but are still better than other companies). 8% 401k match. retirement plan (changed in 2021 and much worse for employee) . medical insurance. PTO. maternity & paternity leave. tuition reimbursement. bonus (decreased dramatically in 2021). Huge focus on diversity and inclusion (so much that it feels forced)

Cons

Reduced benefits (bonus and 401k). broken IT systems. People are overworked. Some areas are miserable to work in. either back to back meetings or back to back phone calls. promotions are getting more difficult and transfers are almost impossible (there are too many talented employees applying for open positions). Forced to return to office after working remote for over a year. not enough remote positions. poor work life balance. bad leadership decisions the company is getting too woke. donating millions to advance racial equality and taking out bonds while the company is falling apart at the seams. fix the IT systems and take care of your employees and members.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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