Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged employer

      USAA reviews

      Don't Do IT! - Claims Adjuster USAA Employee Review

      1.0
      23 Nov 2019
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Serve the Military - Decent Benefits

      Cons

      The claims management demoralizes you - They are condesending/ have unrealistic expectations as far as what can be done in a day and with the work load they pile on it - They "coach" you and then use that against you - They are selling off areas and using more and more third party vendors to do the job and they are hopeless but they probably get treated better then the actual employees

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
      See reviews by: Helpful|Rating|Date|All
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      USAA reviewsUSAA Claims Adjuster reviewsUSAA review