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      USAA

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      USAA reviews

      Employees are working themselves thin - Mortgage Loan Processor USAA Employee Review

      2.0
      23 Jul 2019
      Mortgage loan processor
      Recommend
      CEO approval
      Business outlook

      Pros

      401k employee match Health, vision, dental Healthy lifestyle incentives

      Cons

      No longer given the full annual bonus due to a monthly bonus pay out which is based on performance. Overwhelming amount of work with unrealistic timelines. Management is blind to the fact that employees are working themselves thin Bottom line is they need more processors to cover the amount of workload thrown our way

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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