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      USAA

      Engaged employer

      USAA reviews

      Overall, a great company to work for. - Executive Director USAA Employee Review

      4.0
      26 Aug 2009
      Executive director
      Recommend
      CEO approval
      Business outlook

      Pros

      Challenging work with emphasis on developing employees through training, job rotations, etc. There is great opportunity to learn a lot from many gifted individuals that work there.

      Cons

      Some areas still lack any measure of work-life balance. The morale is low and people are burned-out.

      Explore other reviews about USAA

      5.0
      7 Apr 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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