Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged employer

      USAA reviews

      Drink the Koolaid. - Auto Liability Claims Adjuster USAA Employee Review

      2.0
      22 Jul 2018
      Auto liability claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Large Annual bonuses (that make you say “I can last another year...”), Benefits package, Salary slightly above average

      Cons

      You have got to drink the koolaid to survive. They want selling (excuse me “presenting our members offers of things that can help to facilitate their financial security”) above almost anything, no matter which arm of the company you are in. I worked as an auto claims adjuster but they expected me to try to get these people to open an investment account or something...? A turd wrapped in pretty paper is still a turd.

      Explore other reviews about USAA

      5.0
      7 Apr 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
      See reviews by: Helpful|Rating|Date|All
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      USAA reviewsUSAA Auto Liability Claims Adjuster reviewsUSAA review