interesting and challenging while dealing with people on the phone - Insurance Sales Agent USAA Employee Review

4.0
1 Nov 2012
Recommend
CEO approval
Business outlook

Pros

excellent benefits,great 401 plan

Cons

extreme micro management,forced verbage required to be used on the phone which alot of times did not sound natural

Explore other reviews about USAA

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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