Great mission! poor management. Too many executives and very few leaders - Senior Data Analyst USAA Employee Review

2.0
29 May 2018
Recommend
CEO approval
Business outlook

Pros

Pay (for San Antonio), benefits, teammates, healthy food choice subsidized, Starbucks in building, campus grounds.

Cons

Leadership incompetency and lack of vision. Teams are very disconnected while working on same efforts. Waste so much time in unnecessary meetings. Beware of the saying "we are a relationship company" as it means this is a highly political environment and you should be highly skilled at acquiring your own political capital because your leadership will not spend it unless they are sure the project will them look spectacular.

Explore other reviews about USAA

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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