Pros
In this area of the country the pay is good, so employee retention is high. This affords employees to build good bonds with each other and their customers to provide a good service. The benefits are also very good for a labor intensive job without any needed higher learning. If you do enjoy hard work, this is an excellent job to have, but you will sacrifice in the long run with physical problems. UPS does provide their service providers with uniforms, which cuts down on clothing costs. Finally, if you tend to be a follower, not a leader, UPS in a place for you, as original thoughts and ideas are not asked of you.
Cons
Management is strictly running the company by looking at key numbers, then manipulating other numbers to make the tracked number appear better. This gives a false sense of what the company is actually trying to achieve in the first place, and overall makes all the statistics unreliable. UPS management has taken the stance that it's hourly employees should have no knowledge outside of their immediate skills needed to do the job, thereby making employees, representatives of UPS, appear to have no knowledge of the company and it's operations to the general public. Hourly employees are constantly threatened and beaten down, supposedly to maintain an adversarial work environment, which alienates employees from wanting to dork harder for UPS.