Pros
Wages and benefits are on par with industry although holiday structure needs to be brought into the 21st century. Good people to work with in the field . They do make a good fire alarm panel.
Cons
Company treats their field staff like crap and believes that any monkey can do their job. There is no company morale or motivation among employees. Staff, especially field staff, are constantly looking over their shoulders to see if they will be the next ones cut loose in the annual restructuring. Customers are always telling field techs that their office is a joke and that when they call, people in office do not know who they should talk to. Time to complete work is forever being cut down to the point that it becomes next to impossible to finish work on time and correctly. This could lead to people cutting corners to complete work on time so that they are not next on the chopping block. Not a good thing for your customers! There is an us and them attitude between the office/management staff and the field staff, it's almost like they work for different companies.