Really bad - Anonymous Employee Trulioo Employee Review

1.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Office is nice, some people are nice

Cons

Morale is very low, Calling this fact out to your manager or HR is seen as being a bad culture fit and you'll probably get fired. Almost everyone I speak to is actively trying to leave. Personally I look forward to my last day here ☺️ Agree with recent comments about HR team, nothing to add to that. Salaries are SIGNIFICANTLY below market for almost every role. If you are working in Vancouver you are expected to be comfortable that you are making 40% less than colleagues in other locations. HR stand behind their nonsensical metrics saying 'we are on par with the market'. Looking at any job posting online says otherwise. I don't blame the low level HR people, they are enforcing garbage fed from the top. Management are paranoid and spineless. They are all fighting to keep their own jobs, I can't think of a single Director or VP in the company who genuinely has their employees best interests at heart and wants to enable them. There is no career development, you can progress but you'll get a 4.5% increase. Very obvious that executive leadership is there to trim the fat, increase margins and sell, they clearly have no passion or belief in the product, we're all just passengers in their exit strategy journey. The product and largest customers are the same as they were 10 years ago. Sure changes have been made to the product but the product that customers actually use has not changed. Since getting 'Unicorn Status' all of the cash has been spent on bloated middle management on huge salaries who delivered nothing, majority of these people are gone now and replaced by a new batch.

Explore other reviews about Trulioo

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Trulioo is an amazing place to work. I'm working in and familiar with the San Diego office, so your milage may vary if you're in another office. In San Diego, everyone is super friendly, super collaborative, hard working, and bright. They really follow the motto "work hard play hard" for San Diego. Despite being relaxed and friendly and sociable, somehow everyone gets all their work done and goes above and beyond. It's usually hard to find a mix of actually accomplishing something meaningful with your work and not being overworked, but I definitely feel that here. Although it is a lot of work sometimes. My boss and team is awesome, and my buddies on other teams also like their teams and their bosses. Again, specifically talking about SD. The culture is great. The new (and old) CEO are both pretty good and pretty transparent and friendly. The CTO and CPO are super awesome. I don't know the other C level guys so I can't speak to that. I've heard mixed things about Vancouver, where the company is based, and I imagine most of the negative reviews here are from there. I visited once and everyone was very friendly, but I don't really have the info to say what it's like to work there.

Cons

Until very recently, the compensation was just not close to industry standard. A lot of us were hired at the same time, and I think in typical software company practice, we onboarded with high salaries and then basically stayed there regardless of inflation and regardless of accomplishment and status. Recently they made a bit of an internal push to get closer to market, but we're still not there. I love working here, but there's a possibility you're getting paid a little less than other companies for the same work.

1.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- identity issue has not been solved yet for customers, so there is still a business for another two years

Cons

- all the exec team is gone, some great leaders - culture is not one of innovation and excitement and instead job preservation

3
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