Was great, now it's shaky at best - Engagement Coordinator True Employee Review

3.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits, remote work.

Cons

Rapid growth and a downturn in the market have led to multiple (5-6) lay-offs in a year. The reasoning from management doesn't make sense and the general staff is extremely uneasy as the people that are let go are high producers with very high reviews.

Explore other reviews about True

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity for growth in this company

Cons

There is no work life balance

4.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

True has been a great place to be, and I've enjoyed working here. I have no doubt they'll surpass the SHREK firms in the not-so-distant future. The people here are A+. If the broader platform play comes together cohesively, the company will see huge successes from that

Cons

There is certainly a lot that, despite being 14 years old, they're still figuring out. Upper management is truly phenomenal both professionally and personally, but they are disconnected from the search work happening on the ground and the broader market dynamics. True takes on too much work, and capacity is always a problem. Commissions and splits are lower than the market average, and I feel nickel-and-dimed every time a new contract comes in.

2
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