TheFork--Exciting and dynamic company to work for! Family culture - Account Manager Tripadvisor Employee Review

4.0
20 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Great work life balance and they're big on "work hard play hard!" Management is open and receptive to employee feedback and make it a priority to implement changes in the best interest of their staff. Transparency with a business growth mindset. Country manager is very involved and accessible--makes sure that employees feel supported and that morale is high. Account Management team is close and supportive of one another--if are a high performer, financially lucrative. Company culture is very much that of a "second family" where the vibes are positive and everyone is focused on a united goal. Amazing office in the heart of Sydney!

Cons

At the moment, there is no opportunity to work for the company from abroad on a longer term scheme. Working from home culture has become more flexible and management supports employees where they can.

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Tripadvisor Response
4y
Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their career development , so please reach out to your manager or HRBP to discuss working from abroad as you mentioned.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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