if you work in a team with good managers then it's great company; if not... - Anonymous employee Tripadvisor Employee Review

3.0
30 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good benefits, provided lunches, sponsored great parties, lots of employee support.

Cons

it's absolutely true that who manage your team 99% decides your life at this company. If you are lucky to be in a team with good, experienced managers who know how to reward and respect employees' work, then you are happy; If you are unfortunately fall in a team that the managers are unprofessional, then you are miserable. It was so funny that my team went through a series of org change and the managers are new to the team. Since they took over, people kept leaving. What they did accordingly was to hide as much as possible the news of people leaving, instead of clearly and openly talking to current employees. And once i told that i wanted to quit, the vice president of the team stopped talking to me, pretending that i was not in existence any more. This is not mature and unprofessional and selfish and silly.

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Tripadvisor Response
12y
Thanks for your review. We agree that your manager hugely impacts how you feel about your job and the company overall. Given this, as we noted in an earlier response, we've worked on improving our leadership development programs and new manager programs to grow our managers and their leadership ability. We're excited about the initial growth we're seeing as a result of these programs. However, we recognize that you've specifically cited change management/communication as an area that we can improve. This is very much noted and something that we are indeed working on improving.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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