4.0
13 Mar 2014
Current employee, more than 3 years
Kent, WA
Recommend
CEO approval
Business outlook
Pros
Values Process Improvement Analysis from the Top Levels of Management Focused on delivering excellence to Customers Strong NPD-New Product Development Team Leader in the Winch and Hoist Heavy Lifting Industry
Cons
Not enough investment in Infrastructure to support aggressive deliverables goals Poor on-time deliveries performance Not enough focus on day to day customer satisfaction issues Aftermarket customer needs not being met Not invested enough in the Repair of it's own Product Line. (Aftermarket support), relies on Channel Partners too heavily to provide the repair support function (giving away the store)