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Total Quality Logistics

Engaged employer

Over-saturated Company with little employee retention - Logistics Account Executive Total Quality Logistics Employee Review

2.0
26 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Great team atmosphere, friendships made with coworkers, team outings

Cons

65-70 hours a week is the expectation along with 100 phone calls a day when selling. Literally calling businesses from the same search resources as 1000 other people. The repeated sales calls from TQL hurt reputation. The services aren't price competitive and really only make sense for time-sensitive shipments. Mgmt will tell you TQL only has a tiny portion of the market, but the niche has been filled. If you really want to be a freight broker, look to a smaller company--this one is full. In addition, the draw system is terrible. 35k may work in Cincy, but not for the rest of the country. For some it takes 2 years to earn commission.

Explore other reviews about Total Quality Logistics

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent training, Chance to make good money, Learn sales skills fast, Some helpful coworkers. Fast paced work environment.

Cons

High pressure to hit goals. Long hours most days, Can be stressful, Work life balance is not great, Not for everyone

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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