Smoke and mirrors with untransparent decision making - Customer Success Manager Tibber Employee Review

2.0
25 Apr 2024
Recommend
CEO approval
Business outlook

Pros

There is good ideas behind the business, Nothing revolutionary, but all in all something people can stand behind. Good folks with interesting ideas.

Cons

Lots of the buzzwords and promises to be fossil-free and sustainable are marketing and sales tactics to acquire new customers, unfortunately. Let's hope it got better, but until about summer 2023 turnover was pretty high and people were stressed. The CEO is a bit here and there and struggled to keep his story straight. I personally did not like the office space. Luckily my colleagues were always fun and helpful and just nice to be around. Hated to see so many of them being let go. I wish tibber the best and truly hope they succeed. The internal developments internally, up to the point of my departure, made me realize I probably dodged a bullet.

Explore other reviews about Tibber

4.0
29 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The culture in Tibber is extremely good, you will have a hard time finding a better place to work at.

Cons

Hard to give any cons here...

1.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Talented and driven colleagues who are the main reason the company functions at all Competitive compensation for those who negotiated well when joining A generally social and energetic atmosphere in the Stockholm office

Cons

The CEO demonstrates a clear inability to handle criticism, which creates a culture of silence and discourages honest feedback Constant top-down strategy changes driven by the CEO make it nearly impossible to execute effectively or build anything long-term Leadership behavior is inconsistent with the company’s stated values, eroding trust across the organization Chronic overwork is normalized, and burnout is not an exception but a pattern HR is ineffective and fails to provide even basic structure or support

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