Toxic Work Enviornment - Customer Success Manager (CSM) Thirdfort Employee Review

Thank you for your feedback. We are genuinely sad to hear that this is your experience of working at Thirdfort. We want to stress that we absolutely value all of our clients; we are committed to protecting them from fraud and money laundering and ensuring we are continually improving the experience of using Thirdfort. Whilst there’s lots more we can of course be doing, we’re incredibly proud of having >95% retention and our 4* Trustpilot score which highlights the care and importance we place on our clients. We are working hard to build a values-driven environment where people can thrive; we recognise we won’t always get everything right or even be the right place for everyone, but we are always keen to learn how we can improve. We place high importance on feedback and if you would be open to sharing further please do reach out to our people@thirdfort.com email.