collector, unnapreciated. - Debt Collector Team Recovery Employee Review

Growth potential, unique programing, family-like environment

Bouts of being short staffed, but otherwise top tier!

When working here my favorite part was the people I worked with. Never thought I would meet such great people at a debt collection agency. Wonderful office to work in, besides being freezing cold. Great insurance options and 401k availability.

My first month I went home crying almost every night. The management staff is extremely cold feeling and strict. There is so much pressure to reach certain numbers. My first year and a half I did great with my numbers but I was so stressed and worried of failing that it started to effect my physical health. And time off is next to impossible your first year. And I would get to work 30 minutes early and sit in the parking lot in fear of being late, because as stated in another review if you are one minute late you have to sacrifice some of your PTO. If collectors are talking they are scorned like children. I understand the importance of productivity but to eliminate socializing between co workers entirely makes for a long and dreary work day. Also the mandatory Saturday's and long days were horrible. I always thought that should be optional for those who want more hours than 40/wk. Also while I was employed here you were assigned the workload of 3 people to finish in your own in half the time. Very overwhelming. I ended my employment on great terms, loved the staff and the owner was understanding to my situation but happy to not be constantly stressed and walking on eggshells 45 hours a week.