Pros
Hard working employees in the call centers yet they seldom get to go to lunch because of limited staff and high call volumes.Sometimes you do have the opportunity to work at another department but not by choice. It's always because they fired someone or they're about to fire you so you have no choice. They seldom have events and have free lunch but be lucky if you can get off the phones. You'll see the same people (favorites) at the events all day though...wonder how they're work ever gets done.
Cons
They make it seem things are going to get better but this company continues to decline for the past 3 years. I've seen lay-offs every year I've been here and they just fired 29 people. Some of these hardworking people were here 5-10 years and did more work than some "Directors" that are either handing out food that they made at their desk or running to Sam's Club to pick up party food. The executives have their favorites and it's obvious when upper management continues to get pay raises yet the hard working employees barely see any type of pay raise. They supposedly distribute quarterly "bonuses" they call profit sharing but be lucky if you see an additional $40 when it does get paid out. There are multiple platforms within each department and it makes no sense. The IT team is always working on tickets to fix major bugs and constant testing on weekends by team members that don't even work in IT but do the work but don't get compensated.